• Field Service Technician (Palm Beach, FL)

    Job Location US-FL-Palm Beach
    Posted Date 1 month ago(9/4/2019 4:04 PM)
    Sales Group
  • Position Profile

    Ervolina Associates Inc, a representative agency for Masterbrand Cabinets, has an immediate opening for a cabinetry Field Service Technician in Palm Beach and St. Lucie Counties, Florida This position will provide delivery inspections, showroom support and warranty service for Thomasville Cabinetry sold at The Home Depot.  The Field Service Technician (FST) will inspect cabinet orders delivered to customers and order any replacements needed.   FST will assist with updating and managing store displays and in-store marketing.  Additionally, the FST will be responsible to inspect and order any warranty replacements as needed.


    Principal Responsibilities

    • Ensure all retail customers have a pleasurable brand experience
    • Inspect all cabinets delivered to customers home and order replacements for any damaged product prior to installation
    • Responsible to ensure all replacements are delivered and keeping all parties informed.
    • Provide post-install inspection service and provide any necessary adjustments to cabinetry.
    • Responsible for the satisfactory resolution of warranty issues which arise in the territory.
    • Maintain showroom displays, literature and marketing materials in territory.
    • Will work out of Home Office and travel daily

    Job Requirements

    • High School Diploma or GED
    • Home office
    • Proficient with Microsoft Office Suite
    • Experience in kitchen and bath cabinets and/or custom millwork installation preferred
    • Valid driver’s license and reliable car
    • Candidate must pass a background check and provide references upon request

    We provide a strong base salary, with opportunity for annual bonus based on performance. We offer generous health care and car allowances, and we reimburse 100% of all business expenses.

    About MasterBrand Cabinets

    Imagine a short commute to a company driven by a higher purpose.  Where people are as important as our products, and the quality of life fuels the quality of ideas.  Our culture is built around giving everyone the opportunity to contribute both their ideas and hard work.   You will have the opportunity to grow, learn, and make a difference in the company and your community, and be recognized and rewarded for it.   We build employee opportunity, purpose, and reward into everything we do.


    Join our family of prominent brands across North America where we take ideas, build solutions, and fulfill dreams of a comfortable, inviting home.     


    In order to be considered for employment, you must complete an Application for Employment in its entirety.  Only applications that are fully completed shall be considered by MasterBrand Cabinets.


    MasterBrand Cabinets, Inc., is an Equal Opportunity Employer and provides a Drug-Free Workplace.  All qualified candidates will receive consideration for employment without regard to their race, color, religion, sex, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran status.


    Opportunity. Purpose. Reward.


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